Last Updated: 27/09/2024
At Cloud Sphere Solution, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with our support services.
1. Information We Collect
We collect limited personal information that is necessary for processing your orders and providing customer support. Specifically, we may collect the following:
- Contact Information: Such as your name and email address when you contact us through our website or email.
- Payment Information: Payment details, including credit card or other payment method information, are processed by third-party services, We do not store any payment details.
- Transactional Information: Details about your purchases, such as the products you bought and the dates of your transactions.
- Device Information: We may collect technical data such as IP addresses, browser types, and usage patterns to enhance your experience and improve our services.
2. How We Use Your Information
We use the information we collect to:
- Process Orders: To fulfill your product purchases and deliver digital products to you.
- Provide Support: To respond to your inquiries and offer customer service.
- Improve Our Services: To monitor website traffic, optimize our services, and understand customer preferences.
- Communication: To send you updates related to your purchases, services, or important announcements.
3. Sharing Your Information
We respect your privacy and do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:
- Service Providers: Such as payment processors or cloud service platforms that help us process orders or deliver services.
- Legal Obligations: If required by law or necessary to protect our legal rights.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your use of our website. Cookies help us provide you with a better user experience by remembering your preferences and analyzing website traffic.
- Types of Cookies We Use:
- Essential Cookies: Necessary for the functionality of our website.
- Performance Cookies: To analyze how visitors use our site.
You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as processing orders or providing customer support.
6. Your Rights
As a user of our website, you have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Update or correct any inaccuracies in your personal data.
- Request Deletion: Ask us to delete your personal information, where legally applicable.
- Opt-Out of Communications: Unsubscribe from marketing emails at any time by following the instructions in the email.
7. Security
We take the security of your personal information seriously. We use reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no online system is completely secure, and we cannot guarantee the absolute security of your data.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing your personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page regularly for the latest information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: Spherecloud21@gmail.com
Phone: +212781977410
Address: Rabat, Morocco